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	<title>Comments on: About</title>
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		<title>By: Jeannine Clontz</title>
		<link>http://www.accbizsvcs.com/blog/about/comment-page-1#comment-1101</link>
		<dc:creator>Jeannine Clontz</dc:creator>
		<pubDate>Tue, 27 Jul 2010 15:37:32 +0000</pubDate>
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		<description>Thanks, Mary Beth - it&#039;s so wonderful to have others who share my values and understand the benefits of providing stellar client care.  Business is hard enough, we need to find ways to differentiate ourselves from others, and providing incredible customer service is a great way to do so, while also solidifying my relationship with them, making them a loyal and long-time client. :)</description>
		<content:encoded><![CDATA[<p>Thanks, Mary Beth &#8211; it&#8217;s so wonderful to have others who share my values and understand the benefits of providing stellar client care.  Business is hard enough, we need to find ways to differentiate ourselves from others, and providing incredible customer service is a great way to do so, while also solidifying my relationship with them, making them a loyal and long-time client. <img src='http://www.accbizsvcs.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Mary Beth Huffman</title>
		<link>http://www.accbizsvcs.com/blog/about/comment-page-1#comment-1091</link>
		<dc:creator>Mary Beth Huffman</dc:creator>
		<pubDate>Mon, 26 Jul 2010 22:38:32 +0000</pubDate>
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		<description>My prayers have been answered! Seriously, Jeanine, I commend you on starting your own customer service ministry. This area of business has been neglected by small businesses to corporations. That&#039;s why a few years ago a sales rep at Comcast took the initiative to answer rants made on Twitter. Due to @ComcastCares fortitude cable customers felt valued, had their issues taken care of, and now Comcast completely redesigned their customer service training due to the valuable information gathered online and from call centers. 

Thank you for stepping up to the plate! I am looking forward to it!

Mary Beth Huffman
@ImpactMktPR</description>
		<content:encoded><![CDATA[<p>My prayers have been answered! Seriously, Jeanine, I commend you on starting your own customer service ministry. This area of business has been neglected by small businesses to corporations. That&#8217;s why a few years ago a sales rep at Comcast took the initiative to answer rants made on Twitter. Due to @ComcastCares fortitude cable customers felt valued, had their issues taken care of, and now Comcast completely redesigned their customer service training due to the valuable information gathered online and from call centers. </p>
<p>Thank you for stepping up to the plate! I am looking forward to it!</p>
<p>Mary Beth Huffman<br />
@ImpactMktPR</p>
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