Comments for Virtual Assistance Business Briefs http://www.accbizsvcs.com/blog Tue, 27 Jul 2010 15:37:32 +0000 hourly 1 http://wordpress.org/?v=3.0 Comment on About by Jeannine Clontz http://www.accbizsvcs.com/blog/about/comment-page-1#comment-1101 Jeannine Clontz Tue, 27 Jul 2010 15:37:32 +0000 http://www.accbizsvcs.com/blog/?page_id=2#comment-1101 Thanks, Mary Beth - it's so wonderful to have others who share my values and understand the benefits of providing stellar client care. Business is hard enough, we need to find ways to differentiate ourselves from others, and providing incredible customer service is a great way to do so, while also solidifying my relationship with them, making them a loyal and long-time client. :) Thanks, Mary Beth – it’s so wonderful to have others who share my values and understand the benefits of providing stellar client care. Business is hard enough, we need to find ways to differentiate ourselves from others, and providing incredible customer service is a great way to do so, while also solidifying my relationship with them, making them a loyal and long-time client. :)

]]> Comment on About by Mary Beth Huffman http://www.accbizsvcs.com/blog/about/comment-page-1#comment-1091 Mary Beth Huffman Mon, 26 Jul 2010 22:38:32 +0000 http://www.accbizsvcs.com/blog/?page_id=2#comment-1091 My prayers have been answered! Seriously, Jeanine, I commend you on starting your own customer service ministry. This area of business has been neglected by small businesses to corporations. That's why a few years ago a sales rep at Comcast took the initiative to answer rants made on Twitter. Due to @ComcastCares fortitude cable customers felt valued, had their issues taken care of, and now Comcast completely redesigned their customer service training due to the valuable information gathered online and from call centers. Thank you for stepping up to the plate! I am looking forward to it! Mary Beth Huffman @ImpactMktPR My prayers have been answered! Seriously, Jeanine, I commend you on starting your own customer service ministry. This area of business has been neglected by small businesses to corporations. That’s why a few years ago a sales rep at Comcast took the initiative to answer rants made on Twitter. Due to @ComcastCares fortitude cable customers felt valued, had their issues taken care of, and now Comcast completely redesigned their customer service training due to the valuable information gathered online and from call centers.

Thank you for stepping up to the plate! I am looking forward to it!

Mary Beth Huffman
@ImpactMktPR

]]> Comment on Top Five Reasons I Prefer 1ShoppingCart by Jeannine Clontz http://www.accbizsvcs.com/blog/top-five-reasons-i-prefer-1shoppingcart.html/comment-page-1#comment-942 Jeannine Clontz Wed, 30 Jun 2010 14:06:55 +0000 http://www.accbizsvcs.com/blog/?p=256#comment-942 Hi, Lesa - Don't mince words, tell me what you really think? LOL - just kidding! You might benefit from finding a Virtual Assistant who is proficient in 1SC - almost every complaint you list can be achieved if setup properly (some I''m not exactly sure I understand). I can tell you specific to your number 3 complaint, that we have a client who has a product that once it's paid for, sends a series of PDF documents over a 3-month time span, so these options are possible, you simply need to get trained by using their tech support folks, or find someone you can hire to handle these tasks for you. And of course, the technology is always changing, so I'm sure there may be superior solitions in the future - this is simply my opinion based on having worked in multiple platforms over the past several years. Best of luck! ;) Hi, Lesa -

Don’t mince words, tell me what you really think? LOL – just kidding! You might benefit from finding a Virtual Assistant who is proficient in 1SC – almost every complaint you list can be achieved if setup properly (some I”m not exactly sure I understand). I can tell you specific to your number 3 complaint, that we have a client who has a product that once it’s paid for, sends a series of PDF documents over a 3-month time span, so these options are possible, you simply need to get trained by using their tech support folks, or find someone you can hire to handle these tasks for you.

And of course, the technology is always changing, so I’m sure there may be superior solitions in the future – this is simply my opinion based on having worked in multiple platforms over the past several years.

Best of luck! ;)

]]> Comment on Top Five Reasons I Prefer 1ShoppingCart by Lesa http://www.accbizsvcs.com/blog/top-five-reasons-i-prefer-1shoppingcart.html/comment-page-1#comment-940 Lesa Tue, 29 Jun 2010 23:36:10 +0000 http://www.accbizsvcs.com/blog/?p=256#comment-940 Many, like you, think 1sc is the best out there, but that just means that the other competition is truly awful -- it doesn't mean that 1sc is that great. Here are just a few of my complaints: 1. affiliate sales are not always attributed to the correct affiliate 2. impossible to email list based on purchase history of Product A but not Product B 3. all digital products are limited to one download link each 4. products sold with options -- for ex. small, medium, large -- require programming to set up 5. using their url cloak (so links show as your url not 1sc) sends all of your traffic to one page While I haven't tried every shopping cart solution out there, I'm confident that there exists a solution superior to 1sc. I'll keep looking until I find it. Many, like you, think 1sc is the best out there, but that just means that the other competition is truly awful — it doesn’t mean that 1sc is that great.

Here are just a few of my complaints:
1. affiliate sales are not always attributed to the correct affiliate
2. impossible to email list based on purchase history of Product A but not Product B
3. all digital products are limited to one download link each
4. products sold with options — for ex. small, medium, large — require programming to set up
5. using their url cloak (so links show as your url not 1sc) sends all of your traffic to one page

While I haven’t tried every shopping cart solution out there, I’m confident that there exists a solution superior to 1sc. I’ll keep looking until I find it.

]]> Comment on Four Tips to Going Viral with Your Video (Part One) by Jeannine Clontz http://www.accbizsvcs.com/blog/four-tips-to-going-viral-with-your-video-part-one.html/comment-page-1#comment-892 Jeannine Clontz Sun, 20 Jun 2010 17:02:16 +0000 http://www.accbizsvcs.com/blog/?p=250#comment-892 Hi, Natalie - I use a flip-camera, but any video camera of good quality will work. When I got mine about 8-months ago they cost around $80-95 for a refurbished unit, or several hundred dollars for a new one - I usually search at Amazon.com to see what's available and shop from there. I don't suggest that your video be more than three minutes in length - people like to invest the least amount of time possible - it's a fast-paced world, so much more than 3-minutes and they may hesitate giving it a look. Hope this helps! ;) Hi, Natalie – I use a flip-camera, but any video camera of good quality will work. When I got mine about 8-months ago they cost around $80-95 for a refurbished unit, or several hundred dollars for a new one – I usually search at Amazon.com to see what’s available and shop from there.

I don’t suggest that your video be more than three minutes in length – people like to invest the least amount of time possible – it’s a fast-paced world, so much more than 3-minutes and they may hesitate giving it a look.

Hope this helps! ;)

]]> Comment on Four Tips to Going Viral with Your Video (Part One) by Natalie http://www.accbizsvcs.com/blog/four-tips-to-going-viral-with-your-video-part-one.html/comment-page-1#comment-891 Natalie Sun, 20 Jun 2010 16:44:22 +0000 http://www.accbizsvcs.com/blog/?p=250#comment-891 I'd like to use more video as a resource to my clients and prospective clients. What is an appropriate length? What are the best tools and equipment for making low-cost high-quality videos? I’d like to use more video as a resource to my clients and prospective clients. What is an appropriate length? What are the best tools and equipment for making low-cost high-quality videos?

]]> Comment on Top 5 Ways to Google Optimization For Websites (Part Two) by Jeannine Clontz http://www.accbizsvcs.com/blog/top-5-ways-to-google-optimization-for-websites-part-two.html/comment-page-1#comment-577 Jeannine Clontz Wed, 05 May 2010 14:17:58 +0000 http://www.accbizsvcs.com/blog/?p=232#comment-577 Thanks, JoEllen - I'm thrilled you find value in my posts. :) And you're updating your website - WOO HOO! I usually suggest once every 3-5 years - isn't it funny how quickly they become outdated? I'm getting ready to do the same on my site - not a small undertaking, but I'm actually re-inventing the way I'm approaching my business and putting more emphasis on my team. Good luck with the new site - be sure and let me know when you unveil it so I can take a peek! :) Thanks, JoEllen – I’m thrilled you find value in my posts. :) And you’re updating your website – WOO HOO! I usually suggest once every 3-5 years – isn’t it funny how quickly they become outdated? I’m getting ready to do the same on my site – not a small undertaking, but I’m actually re-inventing the way I’m approaching my business and putting more emphasis on my team. Good luck with the new site – be sure and let me know when you unveil it so I can take a peek! :)

]]> Comment on Top 5 Ways to Google Optimization For Websites (Part Two) by JoEllen Reinwart http://www.accbizsvcs.com/blog/top-5-ways-to-google-optimization-for-websites-part-two.html/comment-page-1#comment-574 JoEllen Reinwart Wed, 05 May 2010 02:51:22 +0000 http://www.accbizsvcs.com/blog/?p=232#comment-574 Jeannine, you never cease to amaze me with your info. I know I have heard it before, but you make me think about it again - just when we are re-vamping my website. I hope to make more gains in google key words and your expertise is always viable to my business. Thanks again for reminding me what I need to know to succeed. JoEllen Jeannine, you never cease to amaze me with your info. I know I have heard it before, but you make me think about it again – just when we are re-vamping my website. I hope to make more gains in google key words and your expertise is always viable to my business. Thanks again for reminding me what I need to know to succeed. JoEllen

]]> Comment on Build Email Marketing Trust Through Appearance (Part One) by Tweets that mention Build Email Marketing Trust Through Appearance (Part One) | Virtual Assistance Business Briefs -- Topsy.com http://www.accbizsvcs.com/blog/build-email-marketing-trust-through-appearance-part-one.html/comment-page-1#comment-554 Tweets that mention Build Email Marketing Trust Through Appearance (Part One) | Virtual Assistance Business Briefs -- Topsy.com Wed, 28 Apr 2010 00:25:30 +0000 http://www.accbizsvcs.com/blog/?p=234#comment-554 [...] This post was mentioned on Twitter by JeannineClontz, JeannineClontz. JeannineClontz said: New blog post: Build Email Marketing Trust Through Appearance (Part One) http://bit.ly/9IcIee [...] [...] This post was mentioned on Twitter by JeannineClontz, JeannineClontz. JeannineClontz said: New blog post: Build Email Marketing Trust Through Appearance (Part One) http://bit.ly/9IcIee [...]

]]> Comment on Tips for Developing a Popular Business Blog (Part Two) by Jeannine Clontz http://www.accbizsvcs.com/blog/tips-for-developing-a-popular-business-blog-part-two.html/comment-page-1#comment-378 Jeannine Clontz Thu, 11 Mar 2010 12:59:45 +0000 http://www.accbizsvcs.com/blog/?p=218#comment-378 Hi, Conrad - I highly recommend WordPress.org as your platform- they have all the bells and whistles, lots of free themes to personalize your blog site, and the most up-to-date plug-ins. I have clients who use blogger.com (the google product), and typepad - nothing wrong with them, just not as powerful if you're looking to include video, audio, and all the things possible within a blog platform - you will also find that people like GoDaddy, and other online technologies now accept and promote WordPress.org so the setup and hosting is much easier than with some of the other platforms - and of course, to get the best SEO, you do want to have a hosted blog - something like....www.mywebsite.com/blog - great way to continue your brand and increase rankings. I don't exactly know what you mean by a 'newspaper' blog - can you tell me more? :) Hi, Conrad – I highly recommend WordPress.org as your platform- they have all the bells and whistles, lots of free themes to personalize your blog site, and the most up-to-date plug-ins. I have clients who use blogger.com (the google product), and typepad – nothing wrong with them, just not as powerful if you’re looking to include video, audio, and all the things possible within a blog platform – you will also find that people like GoDaddy, and other online technologies now accept and promote WordPress.org so the setup and hosting is much easier than with some of the other platforms – and of course, to get the best SEO, you do want to have a hosted blog – something like….www.mywebsite.com/blog – great way to continue your brand and increase rankings.

I don’t exactly know what you mean by a ‘newspaper’ blog – can you tell me more? :)

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