Virtual Assistance Business Briefs » Marketing Tips

Top Ten Marketing Mistakes to Avoid (Part Two)

Jeannine Clontz — Thu, 02 Sep 2010 16:28:26 +0000

Last time we discussed the top five mistakes to avoid when marketing your business, here are the final five!

6. Your message isn’t clear. Always test it out on current clients, peers, or family/friends to be sure it’s not confusing or misses the point you’re trying to make.

7. Untimely message. If you’re looking to build some business during the holiday season, make sure you’re giving prospects enough time to respond. Don’t release your holiday special two weeks before the holiday, start building momentum at least two months in advance.

8. No call to action. If you’re not giving the prospect a reason to contact you, you’re missing the mark. Create a sense of urgency with a deadline, or something extra if they respond by this date; anything that engages them and asks them to do something more.

9. Not marketing to your current clients. We sometimes forget that our current clients may not know about new services or products we have available, or, perhaps they have someone to refer. Don’t leave them out of your regular marketing efforts.

10. Not managing/collecting results. How can you know if something you’re using is yielding a return on investment? You need to ask every single prospect how they found you; or build in something in your call to action that will tell you exactly how you connected. Keep track on a simple spreadsheet and check in periodically to get the biggest ROI for your marketing dollars.

So how many of my ten mistakes resonated with you? Two, four, none? Take steps now to correct these mistakes and you’ll start seeing more, better qualified, leads, connecting to your business.

Have a few challenges I missed – share them by leaving a comment below!

Jeannine Clontz, IVAA CVA, MVA, EthicsChecked™, provides marketing and social media support, training and consulting to busy entrepreneurs. For information about finding a VA, download her FREE 10-Step Guide to Finding the Right VA, or to learn why Social Media should be an important part of your marketing plan with her FREE Report, Social Media Marketing Benefits, visit: http://www.accbizsvcs.com, or contact her at info@accbizsvsc.com

Top Ten Marketing Mistakes to Avoid (Part Two) is a post from: Virtual Assistance Business Briefs

Tags: marketing mistakes, Marketing Tips, marketing your business

Top Ten Marketing Mistakes to Avoid (Part One)

Jeannine Clontz — Thu, 12 Aug 2010 16:36:19 +0000

Without marketing your business could stagnate, or even worse, close. Identifying and correcting some basic marketing mistakes will help you to promote and grow your business.

Here are my Top Ten Marketing Mistakes

1. Your message is too general. While some of you may think that EVERYONE could use your product or service, if you take a step back, you’ll probably notice some common thread to many of the clients you currently serve. Maybe they’re in the same industry, or have a similar problem you’re able to solve. Whatever it is, establishing a target market will help you focus your message on those most likely to respond favorably.

2. Using only one medium. If you’re only marketing on the Internet, you may be missing an entire segment of prospect. Consider all your marketing options and mix it up to see if you get better results.

3. Changing something that IS working. Sometimes we get bored with our marketing and decide it’s just time for a change. If you have something that is yielding good returns, don’t change it – instead add something new.

4. Being inconsistent. Nothing says unreliable faster than sending out a ‘monthly’ newsletter in January and then not publishing the next issue until May. Be prepared and plan to be consistent with your marketing. Don’t set yourself up to fail.

5. Spammy message. Don’t come across like a snake oil salesman, make sure your message speaks to your prospect’s pain, but don’t overdo it.

Next week we’ll share the final five mistakes to avoid – meanwhile, check these out and make sure you change your system to avoid these pitfalls.

Have a few I may have missed – share your marketing challenges by leaving a comment below!

Top Ten Marketing Mistakes to Avoid (Part One) is a post from: Virtual Assistance Business Briefs

Tags: avoid marketing mistakes, marketing mistakes, Marketing Tips, marketing your business

Are You Like a Salmon When Looking for New Clients?

Jeannine Clontz — Wed, 21 Jul 2010 14:53:03 +0000

In my former life, I was a purchasing agent for a seafood company. This time of year reminds me of the salmon runs. During the summer months, many wild salmon species take the journey back to their birthplace to spawn and ultimately end their lives.

Their upstream journey is a challenging one, swimming against rugged rapids, leaping over rocky waterfalls, traversing fish ladders, avoiding fishermen nets, and staying clear of hungry bears. When they finally reach their natal stream they are ready to spawn. This is an amazing and focused journey calling them to do what comes naturally.

Some of us make such a journey to find new clients, or maintain those we currently enjoy. Nowadays we have to think outside the box with our marketing and face the challenges of competition, less disposable income, overcoming objections, and differentiating ourselves by creating benefits clients simply can’t live without.

On the flip side, I’m looking for the clients who are like the salmon – the clients who will go through the upstream battle to find the most professional support, the BEST level of service and technology to create the ‘can’t live without’ message that reaches that ideal client who helps them grow their business during tough economic times.

There are only a few ways to grow a business, no matter what the economic situation:

· Find new clients

· Sell more to current clients

· Raise prices

Finding new clients is probably the most expensive way to grow your business, but one that can certainly yield great results if you have the right plan and consistent implementation.

So where are you in the life cycle of my salmon story? Ready to look for those clients who are willing to swim upstream to get to your product or service? And are you willing to leap over rocky waterfalls and traverse rough waters to find the most professional support you need?

Whatever you decide, increase your marketing time and investment if you want to grow your business, or take a chance you’ll get left behind.

Jeannine Clontz, IVAA CVA, MVA, EthicsChecked™, owner of Accurate Business Services is a Virtual Assistant (VA). ABS provides ‘as needed’ marketing support and consulting to busy entrepreneurs. Find the perfect VA by downloading her free 10-Step Guide to Finding the Right VA, or herFREE Report, Social Media Marketing Benefits, send a request to: service@accbizsvcs.com. For more information visit: http://www.accbizsvcs.com, or http://www.internetmarketingvirtualassistant.net

Are You Like a Salmon When Looking for New Clients? is a post from: Virtual Assistance Business Briefs

Tags: business goals, business growth, Business Tips, find new clients, marketing, Marketing Tips

Build Trust Through Email Marketing Content (Part Two)

Jeannine Clontz — Mon, 07 Jun 2010 21:06:39 +0000

Last week we discussed giving more than you gain in your email marketing pieces, as well as, keeping promises. We close this discussion with important insights on proofreading and how best to communicate.

3. Proofread your emails.

While I would think this goes without saying, I’m surprised at all the typographical errors I see in email marketing pieces. The content of your emails should be perfect because even one typographical error can have serious consequences.

Spelling and grammar mistakes can breed distrust as your subscribers may tend to think of you as unprofessional or an unreliable source of information while some mistakes may also keep you from communicating clearly.

To make sure that your emails prove that you are worthy of your subscribers’ trust, you must proofread and edit them until you are completely satisfied with your work. If at all possible, it also helps to get a fresh eye to go through them for further tweaking and updates.

4. Communicate like a human being.

In email marketing, you need to communicate with your subscribers in a way that doesn’t intimidate them. Compose your messages in a tone similar to how you speak in casual conversations and avoid using corporate jargon and marketing buzz words. Doing this allows you to make your subscribers feel that they can relate with you and that they can trust and believe in what you have to say.

Another very important trust building factor is to avoid using templates that come with your email marketing tools. Compose your own welcome messages as well as auto-responses and customize them to suit the personality of your business. This will further help you in gaining trust from subscribers.

Implementing a successful email marketing campaign does not just involve sending out information in exchange for click-throughs or money. Much of your success lies in how you gain trust through the messages and information you send.

Follow the tips listed above and you can be sure that you can gain the trust of your subscribers as well as keep them loyal to your online business. Have some more tips you’d like to share? Having challenges with your email marketing campaigns. Share them by leaving a comment below and we’ll be glad to open up a discussion to help you resolve them and move forward.

Jeannine Clontz, IVAA CVA, MVA, EthicsChecked™, owner of Accurate Business Services is a Virtual Assistant (VA). ABS provides ‘as needed’ marketing and social media support, training and consulting to busy entrepreneurs. Clontz is a writer, author, VA Coach, and speaker on business topics including business ethics. For her FREE 10-Step Guide to Finding the Right VA, or her FREE Report, Social Media Marketing Benefits, visit: http://www.accbizsvcs.com. Find out more at www.VAbizcoach.com or her book website http://www.entrepreneurialfreedom.com

Build Trust Through Email Marketing Content (Part Two) is a post from: Virtual Assistance Business Briefs

Tags: email marketing, email marketing tips, Internet Marketing, Internet Marketing Tips, Marketing Tips

Build Trust Through Email Marketing Content (Part One)

Jeannine Clontz — Tue, 01 Jun 2010 22:39:38 +0000

Your email copy plays an immensely important role in gaining trust from subscribers. While the quality of information is still the most important element, there are a lot of other factors to consider. Listed below are those I find most important.

1. Give more than what you might gain.

We all know the importance of providing relevant and engaging content to gain traffic and business/income in return. Although your subscribers recognize this exchange (they get useful information only if they provide their data and perform certain actions, sometimes a purchase), many of them still focus on the idea that you’re only helping them out because you’re after their money.

To alleviate this perception, be ready to provide value without expectations of any return from subscribers. Offering free reports or items works, but there are other things you should consider.

Provide timely information related to your niche but without direct benefit to you works well, especially if you don’t publish any obvious call to action. Subscribers who receive such content from you on a regular basis are more likely to trust you and become loyal to your business than if you simply sent them content produced specifically to prompt them to make a purchase.

2. Always keep your promises.

There are two types of promises you make when marketing your business online. The first is a promise brought about by your brand. Your brand has a certain reputation that serves as a promise. No matter what, there are things that people will expect from you. These expectations are something you must meet through your written copy. For example, if your brand is known to have a fun-loving and edgy personality, the content of your emails should reflect that.

The other type of promise you make is what’s stated in your registration process as well as your follow-up emails. In these materials, you need to state certain things that people can expect to receive when subscribing to your mailing list. These include the content you will be sending as well as how often you will be sending it. These are things that your subscribers will consider as promises, so you should always be true to what you say.

As long as you match the expectations you’ve set in your subscribers’ minds, you will be able to keep their trust and loyalty for years to come.

Next week we’ll talk about how your emails are formatting and proofed, and how to communicate with subscribers to maintain and improve your levels of trust.

Until then, if you have a question, challenge or something to share, please let a comment below.

Jeannine Clontz, IVAA CVA, MVA, EthicsChecked™, owner of Accurate Business Services is a Virtual Assistant (VA). ABS provides ‘as needed’ marketing and social media support, training and consulting to busy entrepreneurs. Clontz is a writer, author, VA Coach, and speaker on business topics including business ethics. For her FREE 10-Step Guide to Finding the Right VA, or herFREE Report, Social Media Marketing Benefits, visit: http://www.accbizsvcs.com. Find out more at www.VAbizcoach.com or her book website http://www.entrepreneurialfreedom.com

Build Trust Through Email Marketing Content (Part One) is a post from: Virtual Assistance Business Briefs

Tags: email marketing, email marketing tips, Internet Marketing, Internet Marketing Tips, Marketing Tips

Build Email Marketing Trust Through Appearance (Part Two)

Jeannine Clontz — Tue, 04 May 2010 13:13:56 +0000

Last week we looked at building trust in our email marketing campaigns by creating a recognizable ‘from’ line to our messages; optimizing the copy that is viewed through the preview pane; and encouraging subscriber communication. This week we complete the process with three more tips to polish your email marketing appearance.

4. Include full contact details in your footer.

Publishing your company’s full contact information allows your subscribers to trust in what you have to say. People are more open to content from credible sources and showing that you are a real company (with a registered name, mailing address, and contact numbers) will enhance your credibility. Including these details in your footer also creates accountability for everything you say in your emails.

5. Match email design to your brand.

The design of your emails should be consistent with all other materials you use to promote your business online. While you don’t need to copy your website’s design and layout down to the last detail, it is best for you to match your emails to its theme, colors, and graphics. This will help extend the trust you’ve built through other promotional activities beyond your email marketing campaign.

Once you’ve created a design that suits your image, use it consistently in all your emails. Doing so will continue to build trust through branding and recognition. You may consider showing a sample email to new subscribers so that they become familiar with the look and know what to expect. Once they receive your email, they will be more likely to read through it.

6. Email design doesn’t need to be fancy.

Some email marketers get so caught up designing their emails that they forget to focus on functionality. While the use of fancy code can make your emails look flawless, they will appear far from perfect if not in good working order and will do nothing to gain respect from subscribers. They need to look professional and work properly for subscribers.

To produce a successful email marketing campaign and gain trust from subscribers, you need to make sure that the design you use will work and does not appear broken, leaving subscribers feeling you don’t really know what you’re doing.

For this reason, make sure your emails render properly in at least the major email clients. You should also make use of proper alt attributes (an alternative text description for images that displays before the image is loaded) in case the images get blocked.

Appearance plays a huge part in gaining trust from your subscribers. As long as you keep these tips in mind when planning your email marketing campaign, you should be able to establish your reputation as a trustworthy and credible source of relevant information.

Please share your thoughts and experiences by leaving a comment.

Jeannine Clontz, IVAA CVA, MVA, EthicsChecked™, owner of Accurate Business Services is a Virtual Assistant (VA). ABS provides ‘as needed’ marketing and social media support, training and consulting to busy entrepreneurs. Clontz is a writer, author, VA Coach, and speaker on business topics including business ethics. For her FREE 10-Step Guide to Finding the Right VA, or herFREE Report, Social Media Marketing Benefits, visit: http://www.accbizsvcs.com. Find out more at www.VAbizcoach.com or her book website http://www.entrepreneurialfreedom.com

Build Email Marketing Trust Through Appearance (Part Two) is a post from: Virtual Assistance Business Briefs

Tags: email marketing, email marketing tips, Internet Marketing, Internet Marketing Tips, marketing, Marketing Tips

Build Email Marketing Trust Through Appearance (Part One)

Jeannine Clontz — Tue, 27 Apr 2010 20:21:18 +0000

Appearance is everything, even in the success you can achieve through email marketing. Your branding, and the trust you gain through recognition, is gauged by the appearance of the messages you send to subscribers. The design you utilize, projects your quality and distinction.

Many email users consider commercial messages as spam partly because they look like spam. Marketing messages sent out with little attention to branding, layout, and design details will likely be considered spam and quickly ignored or deleted. To avoid portraying this image and to gain trust from your subscribers, you need to pay attention to the appearance of what you send out.

Here are my tips to help you build trust through the appearance of your emails and, allowing your email marketing campaigns to achieve success.

1. Make sure the ‘from’ line is recognizable.

Recognition is important in gaining trust from subscribers. This makes it crucial to use a recognizable name in your ‘from’ line. Use your real name, an online alias, or organization’s name, product or service. Obviously, you should choose whichever name your subscribers are most likely to recognize as well as respond to positively.

2. Optimize the preview pane.

Apart from your sender and subject line, what appears in recipients’ preview pane is what many people first encounter. The content seen through the preview pane, helps recipients decide whether or not they want to read the entire message. To keep your subscribers from ignoring or deleting your emails before receiving your message, make sure that what appears in their preview pane is recognizable and attractive. Try using your logo, a masthead, and an attention-grabbing headline.

3. Encourage subscriber communication.

Many Email Marketers use "Do Not Reply" accounts because they don’t monitor communications sent to the address they use to send out emails. This is often used when emails are sent by third party suppliers or email marketing companies.

However, this can be detrimental to the success of your email marketing campaign. You should actually encourage your subscribers to connect with you with comments, suggestions, or questions. By doing so, you gain insights from your subscribers and inspire trust through your interactions.

Check back next week for three more tips for building Email Marketing Trust through Appearance. Meanwhile, please share your comments or questions regarding the design aspects you follow to create success in your email marketing campaigns.

Jeannine Clontz, IVAA CVA, MVA, EthicsChecked™, owner of Accurate Business Services is a Virtual Assistant (VA). ABS provides ‘as needed’ marketing and social media support, training and consulting to busy entrepreneurs. Clontz is a writer, author, VA Coach, and speaker on business topics including business ethics. For her FREE 10-Step Guide to Finding the Right VA, or herFREE Report, Social Media Marketing Benefits, visit: http://www.accbizsvcs.com. Find out more at www.VAbizcoach.com or her book website http://www.entrepreneurialfreedom.com

Build Email Marketing Trust Through Appearance (Part One) is a post from: Virtual Assistance Business Briefs

Tags: email marketing, email marketing tips, Internet Marketing, Internet Marketing Tips, marketing, Marketing Tips

Article Marketing Advantages For Business (Part Two)

Jeannine Clontz — Thu, 01 Apr 2010 14:50:42 +0000

To continue our discussion of the advantages of article marketing to promote your business, we look at some immediate benefits.

Carrying your name across the Internet can also give you some excellent reputational benefits. To build your reputation, focus the resource box more on you and less on a target website that you want people to visit. Writing quality articles will help you build your own reputation as someone who knows their subject and through time, helps you establish yourself as an authority on the subject.

When writing your articles be sure to provide information and resources, not an ad for you or your website. No one will be interested in using this type of article. Many unsuccessful article marketers make the mistake of using sub-standard articles and expecting good results.

Your article should always be of good quality. If it isn’t, then you are telling prospective visitors, or customers, that quality is not important to you and that they can expect poor quality information on the target website. Equally, because others will not wish to reprint your article, the reproduction of backlinks that you so badly want, will not happen.

Don’t get carried away with website promotion and Search Engine Optimization (SEO). Remember that your article needs to be of interest to people, not for search engines to browse. You’re looking to have your article picked up and reprinted by real readers so that you can promote yourself, your subject or whatever you’ve included in your resource box.

In short, to make article marketing work for you, you must:

· Make sure your article is related to your target website/market and is relevant.

· Use good quality, well written original articles.

· Make it readable and interesting.

· Be patient. Traffic and backlinks won’t appear overnight.

Jeannine Clontz, IVAA CVA, MVA, EthicsChecked™, owner of Accurate Business Services is a Virtual Assistant (VA). ABS provides ‘as needed’ marketing and social media support, training and consulting to busy entrepreneurs. Clontz is a writer, author, VA Coach, and speaker on business topics including business ethics. For her FREE 10-Step Guide to Finding the Right VA, or herFREE Report, Social Media Marketing Benefits, visit: http://www.accbizsvcs.com. Find out more at www.VAbizcoach.com or her book website http://www.entrepreneurialfreedom.com

Article Marketing Advantages For Business (Part Two) is a post from: Virtual Assistance Business Briefs

Tags: article marketing, Internet Marketing Tips, Marketing Tips, Virtual Assistance, Virtual Assistant

Article Marketing Advantages for Business (Part One)

Jeannine Clontz — Tue, 23 Mar 2010 22:47:53 +0000

Article marketing on the Internet harnesses the power of the Web and the hunger for written content. Article marketing allows writers to promote themselves, their websites, products or literally anything, by writing about them and making the content freely available for reproduction on other Internet sites and electronic mediums.

To use it as a marketing tool you first need to create the article on the topic you want to promote. Once created, the article can be uploaded to any of hundreds of article directories allowing others to ‘reprint’ your article, usually for free, in exchange for posting your article bio, or resource box, a small section of text, usually at the end of the article, where links can be included.

These links are used to drive traffic to your website or blog to capture and entice prospects to consider your offerings. If your article is of interest to a broad audience, it’s likely to be picked up and reproduced in a number of ways relating to the subject matter.

The fact that one link has now turned into several links without you having to do anything, will have a positive impact on your search engine page rankings. The more backlinks you can get to your site across the Web, the greater the perceived importance of your website, in general terms. The reproduced backlink is the valuable item in this case. The more your article is picked up by others, the more times your backlink will be reproduced.

Next week we’ll discuss using article marketing to build your reputation, the advantages of backlinks and search engine optimization, and what you MUST do for article marketing success.

Jeannine Clontz, IVAA CVA, MVA, EthicsChecked™, owner of Accurate Business Services is a Virtual Assistant (VA). ABS provides ‘as needed’ marketing and social media support, training and consulting to busy entrepreneurs. Clontz is a writer, author, VA Coach, and speaker on business topics including business ethics. For her FREE 10-Step Guide to Finding the Right VA, or herFREE Report, Social Media Marketing Benefits, visit: http://www.accbizsvcs.com. Find out more at www.VAbizcoach.com or her book website http://www.entrepreneurialfreedom.com

Article Marketing Advantages for Business (Part One) is a post from: Virtual Assistance Business Briefs

Tags: article marketing, Internet Marketing, Internet Marketing Tips, Marketing Tips

Subscriber Respect Builds Trust in Email Marketing

Jeannine Clontz — Wed, 27 Jan 2010 23:37:11 +0000

Respecting your current and potential subscribers is important in building trust through your email marketing campaign. How you collect email addresses and what you do with them will establish the level of respect you’ll provide. Most individuals consider their email address as private so what you do with it greatly affects whether you get to build on that trust or ruin it entirely. Subscribers trust those that show the most respect for their privacy. Here are tips to help you give subscribers the highest level of respect.

1. Set High Permission Standards

Never trick people into opting in. Get clear permission to send out everything you want to through your email marketing campaign. This means you should never pre-check opt-in boxes or trick subscribers with intentionally misleading text (i.e. "Do not select this option if you do not want to receive…"). Before people sign up, provide clear information on exactly what they are signing up for. Let them know what type of emails they will be receiving and how often they can expect them. Another level of confirmation is best. Ask new subscribers to confirm their decision to opt in through a second action, like asking them to click on a confirmation link located in your first email.

2. Be Transparent About Your Privacy Policies

Don’t intentionally publish privacy policies in long legal speak, or small print, knowing subscribers are unlikely to read them. Make it simple for them to discover and understand exactly what you intend to use their data for, and establish the proper level of respect. This means writing your privacy policies in simple language and making it easily accessible. If you trust and respect their privacy and if you really are trustworthy, you shouldn’t have anything to hide.

3. Respect Permission to the Highest Degree

Never rent or sell your list to third parties, even if you feel confident it can’t be traced back to you. People set certain expectations when they submit their email addresses to trustworthy email marketers. Subscribers don’t expect marketing messages from new senders or other things they did not explicitly sign up for. They should receive exactly what you told them to expect. In doing so, you will be recognized as a trustworthy provider.

In email marketing, you need to show subscribers exactly why they should trust you; and the amount of respect you give their privacy is a huge part of creating your trustworthiness. Never try to trick them into opting in for anything they don’t expect or fully understand. Value the trust they show for you as they give you their email addresses.

Jeannine Clontz, IVAA CVA, MVA, EthicsChecked™, owner of Accurate Business Services is a Virtual Assistant (VA). ABS provides ‘as needed’ marketing and social media support, training and consulting to busy entrepreneurs. Clontz is a writer, author, VA Coach, and speaker on business topics including business ethics. For her FREE 10-Step Guide to Finding the Right VA, or herFREE Report, Social Media Marketing Benefits, visit: http://www.accbizsvcs.com. Find out more at www.VAbizcoach.com or her book website http://www.entrepreneurialfreedom.com

Subscriber Respect Builds Trust in Email Marketing is a post from: Virtual Assistance Business Briefs

Tags: attracting clients, building client relationship, business brand, Business Ethics, business goals, Business Tips, ethical decisions, ethical dilemma, ethics, marketing, Marketing Tips